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How to Get Refund From Betterme

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Zeynep
BetterMe
December 11, 2024 3:23 pm
129

I subscribed to BetterMe for a one-month plan, but I recently discovered that the subscription was extended without my consent, and monthly charges were deducted from my account. A total of ₺800 has been taken, and I was never informed or warned about the automatic renewal.

I demand an explanation as to why this happened and request an immediate refund of the full amount. This unauthorized charging is unacceptable. I purchased a single month, not a recurring subscription. BetterMe must process my refund promptly and ensure such issues are prevented in the future. I expect a swift resolution and proper communication regarding my complaint.

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BetterMe
December 12, 2024 3:56 pm (1 day after complaint)
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