I signed up for a one-week trial, but when I was asked for more money during the confirmation process, I decided not to continue and tried to cancel my membership right away. Even though I have sent multiple emails to cancel my membership and received confirmation that they were received, the company has not cancelled my membership and is still charging my credit card. I'm upset about what's happening. As a customer, I feel like I've been cheated and misled by the company. A company shouldn't ignore customers' requests to cancel and keep charging them for services they don't want or use. I want Better Me to stop my subscription right away and refund all charges that were made to my credit card without my permission.
I canceled my BetterMe subscription, yet the company continues to charge my card. I have tried multiple times to stop these payments, sent messages, a...
I last used the BetterMe app about two months ago. At that time, I had signed up for only a 1-week subscription, which I canceled properly before it could renew. Despite having no active membership, I was shocked to see that they’ve charged my card again. I haven’t used the app since and I’m not sa...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
I have little knowledge about BetterMe. I signed up for what I thought was a one-time trial. However, I recently discovered through a bank message (du...
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