I purchased a one-month subscription to BetterMe, but the app continued to charge my card automatically even after I canceled the subscription. Canceling through the app was unnecessarily difficult, and I had to struggle to find where to cancel it. Despite successfully canceling, the charges have not stopped.
This is unacceptable, and I demand an immediate refund for the unauthorized charges. If the deducted amount is not refunded promptly, I will file a formal complaint. BetterMe’s practices feel deceptive and unfair to customers.
You cannot mislead people and charge them for services they have already canceled. Please resolve this issue immediately, ensure the charges stop, and confirm my refund.
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
I subscribed to BetterMe for one month but never used the app. On September 14, I canceled my subscription, yet charges have continued to be deducted from my card. This is completely unacceptable, as charging a canceled account is both unfair and misleading. I demand an immediate refund for all una...
I am very frustrated with the BetterMe app, which has been charging me every single month for over a year, despite canceling my subscription long ago....
I subscribed to BetterMe and canceled my membership before the first month even ended to avoid auto-renewal. However, despite canceling, they continue to charge my card every month without my consent. I never authorized these charges, and I am extremely frustrated that my card is being billed witho...
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