In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments.
However, I just realized that BetterMe has been charging my credit card every month without my consent. This is absolutely unacceptable. I was never notified of an automatic renewal, and I was never asked for authorization. I feel misled and taken advantage of.
I demand that my BetterMe subscription be canceled immediately and that no further charges are applied to my card. I also request that the team review the charges made after April and refund any unauthorized payments.
This issue needs to be resolved quickly. If not, I will report this to my bank and consumer protection agencies.
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
BetterMe charged my credit card without my consent. I only signed up for a one-month subscription and never agreed to continue it for the second month. I did not log in, use the app, or approve any further payments. This is unacceptable, as I made it clear I didn’t want to continue the subscription...
I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it through th...
I tried the BetterMe app for one month and decided to cancel my subscription afterward. Despite canceling, BetterMe has continued to charge my card wi...
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