I downloaded the BetterMe app, registered as a member, and purchased a one-month subscription. I decided to cancel my membership after a month of use. When I log into the app now, however, there is no record of my membership. Nonetheless, they continue to deduct fees from my account, and I can't seem to reach anyone for assistance. They charged me again in October. I'd like my money back. My experience with the BetterMe app has been a disappointment. It's upsetting to see fees deducted when I'm not even using the service. I've been attempting to resolve this problem, but have received no response or resolution from their end. I'm requesting help and hoping for a prompt refund of the funds that were wrongfully withdrawn from my account.
I subscribed to the BetterMe app for the month of December. However, I didn't like the app, so I canceled my subscription. Despite this, they've still deducted money from my account on May 31st and at least one time before that. I want a refund because I no longer wish to use this app.
I canceled my BetterMe subscription, yet the app keeps charging my card every month. I noticed this issue on my bank statement and discovered that they have been deducting money for months, even though my subscription is canceled in the App Store. I don’t even remember my username or password, so I...
My complaint concerns the cancellation of my BetterMe subscription. Despite canceling my membership, BetterMe has continued to deduct fees from my account each month. Why am I being charged for an app I no longer use and have already canceled? It’s frustrating to see charges for a service I don’t ha...
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