Still Charged After BetterMe Subscription Cancelation
Lisa
BetterMeJune 2, 2024 8:35 PM595
I subscribed to the BetterMe app for the month of December. However, I didn't like the app, so I canceled my subscription. Despite this, they've still deducted money from my account on May 31st and at least one time before that. I want a refund because I no longer wish to use this app.
June 4, 2024 11:51 AM (1 day after complaint)
Hello! Thank you for your feedback. When it comes to your request, I am assuming you might be referring to a different company, product or service. I represent the BetterMe company. And we have no relation to JustFit. If you still think you have the BetterMe plan and would like to get further assistance from us, please kindly reach us, and we will gladly assist you further. Kind Regards, BetterMe
