Timeleft Failed to Honor My Location Preference and Delayed My Venue Information

I registered through the Timeleft app for a dining event in Istanbul on **Sunday, July 5, 2026**. I specifically selected the **Nişantaşı–Beşiktaş** area as my preferred location. However, the venue information, which should normally be provided well in advance, was not sent to me until around **3:30 PM**, which was far too late.

To make matters worse, I was assigned a venue in **Şişhane**, an area I had not selected and could not travel to. Because the venue information was provided so late and the assigned location did not match my stated preference, I was unable to attend the event. I later learned that only one of the seven people in the group was able to attend. The entire experience was a major disappointment.

I also indicated that I wanted to participate again today, but even at **10:15 AM**, I still had not received any information about the venue. This lack of organization and repeated failure to respect user preferences has caused me to lose confidence in the app.

I paid a total of **379.99 TL (approximately $7.84)** for four participations. I also contacted Timeleft by email regarding the problems I experienced, but I have received **no response whatsoever**.

Given that these paid participations were not properly provided and resulted in significant inconvenience due to Timeleft's organizational failures, I request a **full refund of the 379.99 TL (approximately $7.84)** I paid. I expect this matter to be reviewed and the full amount to be refunded promptly.