Timeleft Charged Me for an Unauthorized Subscription and Stored My Card Details
I am registered with the Timeleft dining app only as a regular user. I never requested or authorized any subscription, yet a subscription was activated on my account without my consent. In **March, April, and May**, I was charged **379.99 TL per month**, resulting in a total of **1,339.97 TL (approximately $27.63)** being charged to my card without my knowledge, permission, or approval.
As soon as I discovered the issue, I notified both Timeleft and my bank by email, but I have not received any response so far. I only registered with the app as a regular user, so having a subscription activated without my consent and being charged for three consecutive months without my knowledge is completely unacceptable. I ultimately had to cancel the subscription myself.
I also discovered that my bank card number is stored in the application and that I am unable to delete this card information myself. The fact that my card details are being retained without my permission and that I have no ability to remove them is extremely concerning from a security and privacy standpoint. I request that my card number and **all payment information associated with me be permanently deleted from the system**.
I request a **full refund of the 1,339.97 TL (approximately $27.63)** charged to my card in March, April, and May as a result of this unauthorized subscription. I also request confirmation that there are **no active subscriptions or additional charges associated with my account** and that all card and payment information currently stored in the application is **immediately and permanently deleted**.
I expect Timeleft to investigate this matter promptly, refund the unauthorized charges in full, and provide confirmation that my payment information has been removed and no further charges will be made.






