Timeleft Charged Me for an Unauthorized Subscription and Stored My Card Details

1

I am registered with the Timeleft dining app only as a regular user. I never requested or authorized any subscription, yet a subscription was activated on my account without my consent. In **March, April, and May**, I was charged **379.99 TL per month**, resulting in a total of **1,339.97 TL (approximately $27.63)** being charged to my card without my knowledge, permission, or approval.

As soon as I discovered the issue, I notified both Timeleft and my bank by email, but I have not received any response so far. I only registered with the app as a regular user, so having a subscription activated without my consent and being charged for three consecutive months without my knowledge is completely unacceptable. I ultimately had to cancel the subscription myself.

I also discovered that my bank card number is stored in the application and that I am unable to delete this card information myself. The fact that my card details are being retained without my permission and that I have no ability to remove them is extremely concerning from a security and privacy standpoint. I request that my card number and **all payment information associated with me be permanently deleted from the system**.

I request a **full refund of the 1,339.97 TL (approximately $27.63)** charged to my card in March, April, and May as a result of this unauthorized subscription. I also request confirmation that there are **no active subscriptions or additional charges associated with my account** and that all card and payment information currently stored in the application is **immediately and permanently deleted**.

I expect Timeleft to investigate this matter promptly, refund the unauthorized charges in full, and provide confirmation that my payment information has been removed and no further charges will be made.

Comments

Similar Complaints

I Face Unauthorized Auto Renewal Charge on Happn Subscription

21

On August 3, 2025, I purchased a discounted subscription package on Happn using my bank card. However, on September 3, 2...