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Unwanted BetterMe Charges Despite Subscription Cancellation

ID:28866890

Unwanted BetterMe Charges Despite Subscription Cancellation

Simran

May 24, 2024 9:03 AM794

I subscribed to the BetterMe app for the month of May. However, I didn't like the app, so I canceled my subscription two weeks ago. Despite this, they're still deducting money from my account for June. I want a refund because I no longer wish to use this app.

BetterMe

May 28, 2024 10:05 PM (4 days after complaint)

Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. Our team has already reached you via email. Please email us back so that we can find the best possible solution for you. Kind regards, Team BetterMe

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