I placed an order with Bershka, but the delivery experience was extremely disappointing. The package was shipped using a poor-quality courier service, and without attempting delivery to my address or even contacting me by phone, the order was marked as returned.
I waited for a week for the package to arrive, only to find out it had been returned without any delivery attempt or notification. The courier service provided no explanation, and the tracking number (364884092639) confirms their failure to deliver.
I request immediate action to resend my order and ensure proper delivery this time. Bershka must take responsibility for their chosen courier service and ensure a smoother experience for their customers. Please resolve this promptly.
The products I ordered from Pull and Bear are arriving in separate shipments, and they are working with a bad company called Scotty. They are unable to deliver the products, and they make up an excuse saying the product is damaged and take it back. I can't purchase the products I bought on sale at the same price again. It's a very bad company, and I don't plan on shopping from Pull and Bear again.
I placed an order with Bershka (order number 40185343759) three weeks ago, and it still hasn’t arrived. After reporting the issue, I contacted Hepsijet, who confirmed that my package was lost in transit. They informed me that Bershka must handle the situation by issuing a refund or sending a replace...
I am extremely disappointed and frustrated with Bershka's lack of customer service and refusal to provide a refund. On January 4th, I purchased products from Bershka and returned them on January 13th, however, I have yet to receive my refund. The problem is that Bershka gave me two different codes a...
On September 27, I placed an order for a tracksuit set (top and bottom) through Bershka’s mobile app. My order was supposed to be delivered on September 29, but the shipping company failed to deliver it on time, and it was sent back to their Kartal branch. Since then, there has been no movement or u...
Bershka order (tracking number: 40135194911), which supposedly got delivered on Sunday. The tracking information indicates that the item was delivered, but I have not received any package. The status says 'delivered,' but there's been no sign of the delivery. This discrepancy is so unexpected on my ...
On October 7, I made a purchase from Bershka’s online store. My order was handed over to a shipping company called Sendeo on October 10, yet I have been waiting for my package for eight days now. This extended delay is incredibly frustrating, and I am shocked that a reputable brand like Bershka woul...
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