On October 7, I made a purchase from Bershka’s online store. My order was handed over to a shipping company called Sendeo on October 10, yet I have been waiting for my package for eight days now. This extended delay is incredibly frustrating, and I am shocked that a reputable brand like Bershka would partner with such an unreliable shipping service. Not only has my order not been delivered, but Sendeo has also provided no clear information or updates about the delay.
I am reaching out to request immediate action from Bershka to ensure my package is delivered promptly. This experience has been highly disappointing, and I expect Bershka to address this issue with their logistics partners.
I placed an order with Bershka on January 4, 2025, and it was supposed to arrive between January 4 and February 24, 2025. However, it has been almost a month, and I still haven’t received my order. This delay is unacceptable and causes unnecessary frustration for customers. I trusted Bershka to del...
I've never encountered such an issue before, and I'm extremely frustrated. I placed an online order with Bershka and was told I could pick up my delivery from the Kentpark store on Friday, September 6th. On Wednesday, September 11th, I went to the store to collect my package, but it wasn't there—the...
I placed an order for a coat from Bershka's online store, and they promised delivery between November 21-25. Unfortunately, Hepsijet’s tracking system indicated that the package was delayed in transit to Bursa for several days with no updates provided. In the end, I discovered that my package had go...
I placed an order on Monday, March 6th and the app stated that the order would be delivered by Friday, March 10th at the latest. My order was shipped on Thursday, March 9th, but today is Tuesday, March 14th and my order still hasn't arrived. How can there be such a significant delay? I have been in ...
On August 27, I placed an order with Bershka, paying extra for guaranteed same-day delivery. However, the package wasn’t delivered until the next day, August 28. Despite contacting Bershka’s customer service multiple times, they still haven’t refunded the shipping fee. The package wasn’t even dispat...
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