I purchased a Beko B43 d 790 b model 43-inch television on December 31, 2023. Eight months later, a vertical line appeared on the screen. The service team repaired and returned the TV, but a month after the repair, ghosting issues began. I requested service again, and they repaired it once more. However, the service receipt mentioned a ₺500 charge, although the TV was still under warranty, which felt misleading. Yet again, just one month later, the same vertical line reappeared. This ongoing issue has been frustrating, and I was never provided a temporary replacement TV during repairs. Because of this, I paid for digital broadcasting services unnecessarily for 1.5 months without being able to watch. I requested a replacement TV to resolve my issue, but Beko refused, despite the TV failing three times within a year under warranty. Now, because I have escalated the issue to the Consumer Court, Beko has refused to repair it further. I am genuinely at a loss for words.
Shortly after purchasing my Beko television and other appliances on 06.05.2024, I noticed a white patch covering about twenty-five percent of the bottom corners of the screen, appearing when turned on and off. This white patch is visible not only during power cycling but also on any content displayi...
I sent my TV to Dikmen Beko service for repairs on August 17, 2023. It was still under warranty. The Beko service took 37 days to fix the TV and didn't give any explanation. They took longer than the allowed 20 business days to complete the repairs. Even though I told them they needed to replace my ...
Hello, last year I bought a Beko 75 inch TV to support it as a local and national brand. When the TV was delivered and installed there was a small hair-like stain on the screen, barely noticeable, the team who did the installation said it was dust, let it get dirty, get dusty, you can create a recor...
I purchased a Beko deep freezer along with a Beko TV, spending over ₺80,000 in total because I believed in the brand’s quality and customer service. Both products were delivered on March 20. We were instructed not to plug in the freezer for 4–5 hours, which we followed. However, once it was powered ...
Comments