hi, the image on my Beko 65" LED TV has started to disappear. I reported the issue on 27.11.2023, and the service came on 29.11.2023. They mentioned there's an issue with the LED and that it needs to be taken to the workshop. During the check, they found that the warranty expired on 25.11.2023, and I would have to pay 3,200 TL for the repair. Beko, one of our country's most esteemed brands, produces TVs with only a two-year lifespan? The TV malfunctions two days after the warranty expires, and Beko refuses to take responsibility or include it in the warranty coverage. The technician who came from the service, bless his heart, sent a message, but it was not accepted. Dear Beko officials, please address my grievance. Don't leave people stranded just because two days have passed. Stand by your product. Thank you.
I purchased a Beko B43 d 790 b model 43-inch television on December 31, 2023. Eight months later, a vertical line appeared on the screen. The service team repaired and returned the TV, but a month after the repair, ghosting issues began. I requested service again, and they repaired it once more. How...
I sent my TV to Dikmen Beko service for repairs on August 17, 2023. It was still under warranty. The Beko service took 37 days to fix the TV and didn't give any explanation. They took longer than the allowed 20 business days to complete the repairs. Even though I told them they needed to replace my ...
Light filtering on the Beko television panel. Last month we purchased their latest model, the B65 inch D986S model. The service came, installed it and left. Two days later, I noticed light bleeding from the LEDs around the panel. We immediately opened a service ticket, the service came, checked and ...
I contacted a number I believed belonged to Beko’s authorized service for my television, and a team claiming to be official technicians scheduled an appointment for July 31, 2025. The technician who arrived initially quoted ₺9,600, then lowered the price to ₺7,000 when we hesitated. Suspicious of th...
I contacted customer service regarding my Beko TV, which is still under warranty, due to a "sound but no picture" issue. Although a service request was opened on November 6, 2024, my TV was not repaired within the legal maximum repair period of 20 business days. On December 12, 2024, I was informed ...
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