I recently purchased the Beko CM 12140 B washing machine, and within just two months, I've had to call the service twice. The machine fails to spin clothes properly and extends wash times significantly, and the service team's explanation boils down to a shrug, saying, "What can we do?" Not only does it wash clothes for an absurdly long duration, but the advertised 12 kg capacity seems misleading. The service team claims we shouldn't exceed 5 kg for synthetic fabrics, leaving me questioning why I invested ₺28,000 in a 12 kg machine if it can only handle 5 kg effectively. Other brands offer 9 kg machines capable of handling bulky items like blankets, but my 12 kg Beko struggles even with curtains, and the service team attributes this limitation to the spinning issue.
The machine triggers errors, and when I call for service, they conveniently claim it works fine in their presence. How can it not show errors while we're here, but it does when we're not? It's absurd. They even try to convince me that the error photos are misleading. I'm seeking a refund and demand a resolution to this frustrating situation.
On April 21, 2025, a Beko CMXD 9100 9kg 1000 rpm washing machine was installed. However, we did not use the machine for the first month after installation. When we started using it actively a month later, regardless of which program we used, the machine drained the water but never performed the spin...
The CM 10120 model washing machine I bought from Beko 9 months ago has been causing issues with long washing times, damaging clothes, and failing to remove stains (like sweat or coffee stains). Initially, I raised concerns with the store where I purchased it, mentioning the extended washing duration...
The Beko CMX10120 model washing machine I bought with confidence 2 months ago leaves oil stains on clothes. The service accepted that it left oil stains and made a one-to-one replacement. The machine that was brought leaves more oil stains than before. The service came again. A trial wash was done w...
A local Beko dealer is where I bought the Beko cm 10120 10 kg 1200D white washing machine. To my disappointment, the machine doesn't clean my clothes, even though I've tried different kinds of detergent. It also tears them, leaves black grease stains on them, and makes the colors fade. When the serv...
I just bought a Beko BKT 9121 BTI washing machine, and it's only been 9 days, but I'm already having problems. When the machine enters the spinning cycle, it makes an extremely loud noise. It's so loud that my neighbors have come over to complain about it. The noise is so loud that I can't even use ...
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