I bought garden decor products from your Bauhaus Bursa store on 14.07.2023 at 11.10 on the date and time of 14.07.2023, After my transactions were finished, I got into our car in the Bauhaus parking lot with my friends and while we were moving, the security guard stopped our car on the insistent instruction from the inside, questioning where I bought the products we bought in an unpleasant language and whether I had paid for them, I was publicly offended in the parking lot in public and asked me to show the receipt of these products, and although I showed the receipt, all the products on the receipt started to be checked one by one. I see this behavior as an insult to my personality and person, the cameras are already available when I shop, and it was humiliating behavior for them to say this out loud in society and not let me go. Although you are a corporate company, I condemn your employees by being exposed to such ugly behavior. I request that the necessary action be taken.
On December 1, 2024, at 6:00 PM, I visited the Yves Rocher store in Mersin Palm City to purchase products. However, the staff there seemed to go out of their way not to sell products and behaved unpleasantly. Despite discounts being available, they told us, “Go today and come back tomorrow; there wi...
I have been a customer who has been shopping at Bauhaus in Germany and Switzerland for years. Now I am in Turkey and I expected the same quality and service. On 11.04.2023, I ordered a Sunfun lounge furniture set online, which was delivered relatively quickly, but unfortunately, it was a defective i...
On 06.11.2023, I purchased a black pair of pants from Zara at Samsun Piazza Avm. Shockingly, after just three washes, the pants faded to a shade of white. Seeking resolution, on 22.05.2024, I returned to the same store to explain my problem and request a refund. E***, the responsible staff member, i...
On August 4, 2025, I purchased a rattan garden furniture set from the Bauhaus website under order number 8891137328. However, the wrong product was delivered to me; the size and shape of the item I received did not match my order at all. I reported the issue to the call center with photos, and altho...
Dear Mr. Official, You are recommending my return process to a customer who has given feedback. Are you taking out customers who object to rudeness? For years, I have never encountered such rudeness in my shopping at your store in different countries. I think this personal rudeness is not befitting ...
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