Avis charged a deposit fee but hasn’t refunded it yet, how can I get my money back?

If Avis charged you a deposit fee and hasn't given it back yet, check your rental agreement to see how the deposit works. Deposits are typically held for a short time and then released as soon as the car is returned without any problems.

It could take up to 30 days to get your money back, depending on how you paid. If the deadline has passed, contact Avis customer service by calling 1-800-352-7900, emailing [email protected], or using the live chat feature on their official website.

Come prepared with proof of payment and receipts for returning the car, among other things.

If customer service doesn't respond, you can take the issue to the next level by filing a complaint on Xolvie to raise awareness about the issue and inform others.