On June 17, 2024, I rented a vehicle from Avis in Dubai and returned it on June 20. They charged me a deposit of 3,000 dirhams, which is approximately ₺26,850. However, more than 20 business days have passed, and I still have not received my refund.
I discovered online that Avis at Dubai Airport has caused similar issues for many customers. When I call Avis, they claim it is not their responsibility, and there is no one to assist me. I am unable to retrieve my deposit.
I am frustrated with this situation and feel that I have been wronged. I am providing the necessary documents below for reference. I expect a prompt resolution to this issue. Thank you.
On 05.04.2025, I rented a Seat Ibiza FR car for 4 days from Avis Germany Düsseldorf airport. They charged €258 car rental fee and €200 deposit fee. I returned the car without any problems on 09.04.2025. The Avis employee told me that the €200 deposit I paid would be refunded within 3 days at the lat...
I rented a car from Alamo Rent A Car at Dubai T1 Airport on November 17, 2024, at 11:00 PM, and returned it promptly on November 24. Despite returning the vehicle exactly as agreed, my 3000 AED deposit has still not been refunded! It's been weeks now, and my repeated emails to Alamo have been comple...
On June 4, 2025, I rented a car from Budget at Dubai Airport through Booking. A deposit of 2,550 AED was charged to my credit card, and I returned the car on June 7. I was told that the deposit would be refunded within two weeks, but today is July 16 and my deposit still has not been returned. Despi...
Comments