I bought an Asus ROG Strix series monitor around five months back, drawn in by its impressive features such as the 380Hz IPS panel and outstanding display quality. I expected better quality from a premium product, so encountering issues this early is disappointing. Regrettably, after only five months of usage, I discovered a dead pixel on the screen. This has been disappointing, especially given the amount I invested in this monitor. I’m contacting Asus for assistance with this issue, and I would appreciate help with either a repair or a replacement. I think a brand such as Asus ought to support its products and offer dependable solutions when issues like this arise. I look forward to receiving a prompt resolution.
On March 3, 2023, I bought two Asus Rog Strix g513IE HN065 laptops via online shopping. Unfortunately, only 25 days after I bought them, I realized one of them had a dead pixel on the screen. I contacted Asus support about the problem, but they told me that they only help with cases involving at lea...
I bought an Asus ROG Strix laptop seven months ago. The laptop's screen recently stopped working and displayed nothing. I immediately sent it to warranty services, and they repaired it. However, when I received the laptop, there was a dead pixel on the newly installed display panel. There was no suc...
I’m extremely disappointed with my Asus monitor and the lack of support I've received. The screen suddenly started showing faded, dull, and lifeless colors, which was never the case before. This issue appeared out of nowhere, and I took multiple steps to troubleshoot it myself—I changed the cable, r...
On April 8, 2025, I purchased an MSI G321Q monitor from a seller I'll refer to as "X." You’ll understand why I’m choosing not to disclose the seller’s name once you’ve read the full story—because, as you’ll see, they are not at fault in any part of this situation. Right after unboxing the monitor, I...
I purchased an Asus TUF VG249Q 23.8-inch monitor on May 12, 2023, and shortly after the two-year legal warranty expired, it began displaying miscolored pixel lines at the top of the screen. This issue occurred without any physical damage or user error, which makes it even more frustrating. I had pre...
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