Vibeshort Refuses to Cancel My Pro Weekly Pass Subscription

I am writing to report a problem with the Vibeshort application and with the automatic renewal of its “Pro Weekly Pass” subscription through the App Store. On October 28, 2026, the “Pro Weekly Pass” was renewed automatically without my authorization, generating a charge of 186.49 that appears in my Banco Azteca account as a purchase from Vibeshort. This subscription does not appear in the “Subscriptions” section of my Apple ID in the App Store, so I cannot manage or cancel it from there. When I try to cancel it from within the Vibeshort app, it does not allow me to do so and instead of showing a confirmation option for cancellation, it only shows another video, without giving me any solution or clear option to stop future charges. I am using Vibeshort and the App Store in Michoacán, Mexico, with my Apple ID configured for the United States and Mexico region. Despite this, I have no access to the subscription management of “Pro Weekly Pass” and I feel unprotected against new automatic renewals that I have not authorized. I request the immediate cancellation of the subscription associated with my account, the blocking of any future automatic charges, and the refund of the amount charged on October 28, 2026 for the unwanted renewal. I also ask for a clear confirmation in writing once the subscription has been cancelled and the refund processed.