Request To Unfreeze The Suspended Fampay Account

I am writing regarding the sudden suspension of my FamPay account, which has been blocked for the past 5 days despite having a balance of approximately ₹400–₹550 in the wallet. When I try to access my account, the app displays a message stating that my wallet has been temporarily suspended due to suspicious activity. FamPay has informed me that my account was blocked based on instructions received from law enforcement authorities in connection with a reported transaction of ₹550, with the following details: Acknowledgement No. 22710260061590, UTR No. 666349306705, and LEA / Police Station email ps.kuchaman.na***@rajpolice.gov.in. They have also stated that the account will remain blocked until they receive official instructions from the concerned agency to unfreeze it or transfer the funds. After receiving this message, I contacted FamPay customer support, but their response was that they are unable to unblock the account at this time and that I should coordinate with the concerned law enforcement agency regarding the acknowledgement numbers. They repeated that they will only act once they receive official clearance. As an account holder, I have not been given any clear explanation of what exactly is suspicious about the transaction or how I am expected to resolve this issue, and my money is effectively locked without any timeline. I request that FamPay either unfreeze my account at the earliest or provide a clear, written explanation of the issue and specific guidance on the steps I must follow, including proper contact details of the concerned authority, so that this matter can be resolved quickly and my funds are no longer blocked without clarity.