Asus Did Not Fix Light Leakage on My Rog Strix G16JUU Just Installed Windows 11

Asus Did Not Fix Light Leakage on My Rog Strix G16JUU Just Installed Windows 11
42

My product, the Asus Rog Strix G16JUU, encountered a light leakage issue two months ago. I arranged for a courier through UPS Turkey on Monday and delivered the device to the Asus service on Thursday for technical maintenance and keyboard cleaning. Although I expected a thorough inspection and solution, the device was likely tested at the service, and the light leakage was observed as shown below. In the service notes and during conversations with customer service, it was mentioned that this issue is 'chronic' due to the IPS screen. However, the service did not contact us in any way. The only action taken on the device was installing Windows 11.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Asus ROG Strix G16 32GB 1TB SSD Laptop Refund Problem

41

On October 31, 2023, I purchased an Asus ROG Strix G16 32GB 1TB SSD computer. I sent the computer to technical service f...

UPS Damaged My Asus Monitor During Shipping Despite Careful Packaging

29

I am deeply frustrated with UPS Turkey for damaging my Asus monitor during shipment, despite my careful packaging. I sec...

Asus Warranty Hassle and UPS Pickup Delay

31

On May 7, 2023, I initiated a warranty request for my Asus product through customer service. They directed me via email ...

Asus Warranty Hassle and UPS Pickup Delay
Asus Warranty Hassle and UPS Pickup Delay

MSI Cyborg A13V Laptop Developed Light Leakage After 3 Months

83

Three months ago, I purchased an MSI Cyborg A13V laptop, and today it suddenly developed light leakage. I tried contacti...

Stripes Appeared on the Screen of My ASUS TUF Gaming Monitor

29

I have an Asus TUF gaming monitor, and the screen is acting up. It's showing stripes and becoming unusable whenever it d...