Three months ago, I purchased an MSI Cyborg A13V laptop, and today it suddenly developed light leakage. I tried contacting support via email, but the system stated my email couldn’t be recognized. I also called customer service, but no one answered.
I paid a significant amount for this device, and I’m extremely disappointed that such an issue occurred after only three months. I handle my laptop with great care—I haven’t even played games on it, only used it to watch videos on YouTube.
I plan to send it in for service, but if no solution is provided, I will escalate the matter to CİMER. MSI, I demand immediate support to address this issue and expect a resolution promptly.
I purchased an MSI Cyborg 15 A13V laptop on October 16, 2024, but its battery only lasts 3 hours, even with minimal usage such as video playback and basic tasks. I sent the laptop for service just 11 days after purchase, and it has been sent for repairs three times since. Each time, the service cent...
I sent my MSI Cyborg 15 A12VF laptop to MSI Turkey’s authorized service due to severe overheating problems. The service team claimed to have conducted general and performance tests, stating no issues were detected, and returned the device. However, since receiving my laptop, it has shut down twice u...
I purchased an MSI Cyborg 15 A13VF-893XTR laptop. I completed all setup and configurations perfectly, and I use only licensed software and applications. However, since the very beginning, the computer has been randomly shutting down on its own from time to time. At first, I thought this might be a c...
My 3-year-old MSI Modern 14i Notebook unexpectedly stopped working despite no liquid damage, malware, or any user-related issue. It simply shut down and won't turn on again. To make matters worse, MSI's technical service is demanding a ₺900 fee just for damage assessment without offering any solutio...
My MSI Vector 16 hx A13V laptop, which is still under warranty, is experiencing intense flickering, especially on the dark screen. I initially ignored it, hoping it would be fixed with updates, but unfortunately, it hasn't. I'm calling an authorized service center, which is a service center. Unfortu...
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