I bought an Arnica Demli Tea Maker on 11/09/2023. However, the machine, which is only eight months old, has broken down. We thought, okay, these things happen, it has a warranty, we will take it to get it repaired. However, I never imagined that Arnica could be so bad in terms of service. It has been a month since I handed it over, and there has been no progress. They say their technicians also work outside, and they are very busy. And I have been suffering for a month. Arnica is absolutely regretful, without a doubt. I wish I had read the complaints before purchasing. I expect a solution from Arnica on this matter. The repair time for a product is specified in consumer legislation, and since this period has been exceeded, I demand the necessary action to be taken by the company.
Three months ago, I bought a Dreamtea tea maker, but I've yet to brew a single cup of tea with it. On the first try, it leaked water from the bottom, resulting in extremely cloudy water with a greasy film on the surface. Despite numerous attempts to clean and retry, the issue persisted, with the whi...
I purchased an Arnica Solara vertical vacuum. Within a year, it has been to repairs several times and literally falls apart while vacuuming. Does Arnica produce such poor-quality goods? Now, the dustbin is broken, and they claim it's user error. Did I vacuum holding the dustbin to break it? It's not...
I'm still struggling to find a solution for my hair styler. I bought it on May 9, 2024. When I got home and tried it, a metal piece fell out, and there's an issue with the airflow. If I had known this would happen and checked the complaints beforehand, I wouldn't have purchased it. On May 13, 2024, ...
I have been using my Arnica cooker for two years now, and it includes a three-year warranty. I sent the product for repair under warranty when it broke down, but they insisted it had liquid damage and requested a fee. This explanation is unclear to me. The cooker is made for kitchen use, so it's rea...
On 27.12.2023, we purchased a Siemens refrigerator, and since then, our stored items have been consistently spoiling. As the summer arrived, the problem only worsened. We called for service, but instead of addressing the issue, we were criticized for supposedly opening the door too often. The servic...
Comments