I have been using my Arnica cooker for two years now, and it includes a three-year warranty. I sent the product for repair under warranty when it broke down, but they insisted it had liquid damage and requested a fee. This explanation is unclear to me. The cooker is made for kitchen use, so it's reasonable to expect it to withstand typical kitchen conditions. I definitely didn't submerge it in water, but they still used that as a reason to charge me. It seems like they are only trying to find excuses to not fulfil the warranty. I feel disappointed with Arnica, and I'm not happy with the way this situation was managed.
I bought an Arnica Demli Tea Maker on 11/09/2023. However, the machine, which is only eight months old, has broken down. We thought, okay, these things happen, it has a warranty, we will take it to get it repaired. However, I never imagined that Arnica could be so bad in terms of service. It has bee...
I just bought a Siemens cooktop that's still under warranty, but I noticed some ugly stains showing up after using it for a little while. When I reached out to the service, they suggested using a particular cleaning spray. They said it should fix the problem. Even though I did what they told me and ...
I purchased an Arnica Solara vertical vacuum. Within a year, it has been to repairs several times and literally falls apart while vacuuming. Does Arnica produce such poor-quality goods? Now, the dustbin is broken, and they claim it's user error. Did I vacuum holding the dustbin to break it? It's not...
I purchased my Siemens EQ300 coffee machine two years ago, and just three months after buying it, it started leaking water. I sent it in under warranty, requested a replacement, but my request was denied, and the device was repaired instead. Now, it’s leaking again—this time from the bottom of the w...
My Siemens IQ500 SN23EW62KT/30 dishwasher is about 1.5 years old. It had been leaking water for 2.5 months, which I only found out after my downstairs neighbor complained. On Saturday, October 11, 2025, the technician who came to inspect it found that the leak was coming from inside the machine and ...
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