I'm still struggling to find a solution for my hair styler. I bought it on May 9, 2024. When I got home and tried it, a metal piece fell out, and there's an issue with the airflow. If I had known this would happen and checked the complaints beforehand, I wouldn't have purchased it. On May 13, 2024, I left it at the service center, but there's still no news, and I'm still waiting. I'm extremely dissatisfied; I've wasted my money and received no solution. I took it to the service center before even using the product. I'll be taking this matter to the Consumer Court. Additionally, when I call customer service, they only create a complaint ticket without offering any solutions. I never expected such poor quality from Arzum. I deeply regret my purchase; it's been a waste of money.
I bought an Arnica Demli Tea Maker on 11/09/2023. However, the machine, which is only eight months old, has broken down. We thought, okay, these things happen, it has a warranty, we will take it to get it repaired. However, I never imagined that Arnica could be so bad in terms of service. It has bee...
Hello, my spouse and I purchased an Arzum brand travel iron. We had an international trip on July 4, so we ordered the iron directly from Arzum’s website. It arrived on June 30, but we were shocked when we opened the box—the holes on the soleplate were already calcified. We immediately tried to crea...
In December 2020, we got ourselves a Siemens TQ505R09 automatic coffee machine. We've cleaned its inner container multiple times in the past, but this time around, my wife and I just couldn't seem to get it clean. We didn't want to push it. Curious if they had any insider knowledge or special techni...
I bought a Siemens refrigerator in January 2024, but it hasn't been cooling properly. On May 8, 2024, I filed a complaint regarding this matter. They stated that a part replacement was required. Unfortunately, the part from Germany still hasn't arrived since May 8, 2024. I'm really unhappy with Siem...
On October 23, I purchased an Arzum Listo Iron AR6021 through Trendyol from Arzum’s official seller, and before the warranty expired, the product broke down and completely stopped working. On June 17, I took it to the Ankara Keçiören Umut Technical Service, where I was told after the repair that the...
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