On September 8th, I ordered takeout from Arby’s at Akbatı mall. I requested 2 double chicken menus and 1 regular chicken menu, but when I got home, I found 3 regular chicken menus instead. Half of what I paid for wasn’t in the package. This is extremely frustrating, and I strongly advise against placing online or in-store takeout orders because if there’s a problem, there’s no way to reach them. The phone number is unreachable, and their email address is incorrect. My order number was 1090, I believe. I want my issue resolved and the missing items or a refund provided immediately. This level of service is unacceptable.
On November 17, 2025, at 11:30 AM, I placed an order on Yemeksepeti from the Arby’s branch in Bodrum, Muğla. I ordered the Arby’s İkilim, the BBQ Gourmet Chicken Menu, and the Fırsat Menu. The total amount was 840 TL, and I did not use any promotions or discount codes. The roast beef item included ...
I paid ₺260 for a KFC menu, but what I received was a ₺200 menu with some items missing. I've been trying to reach customer service for the past 15 minutes regarding my incomplete order, but unfortunately, I haven't received any response. This situation is absolutely ridiculous and must be dealt wit...
I placed three separate orders through Yemek Sepeti, and all three had missing items. For my latest order, I even wrote a note asking them to ensure all items were included, yet it still arrived incomplete. This issue isn’t isolated to me—when I mentioned it to my spouse, they shared a similar exper...
On November 8, 2025, at 12:22 PM, I made a contactless payment with my bank card at the Arby’s branch in Ankara Gordion Mall. After the payment, the cashier said there was a system error and told me we should place the order through “Tıkla Gelsin.” However, 574 TL had already been charged to my card...
Through Trendyol GO, I ordered a meal worth ₺340 from Arby's. Despite being at home, the delivery status claimed it was left at my door and successfully delivered, but the meal never reached me. When I requested a refund, Trendyol GO customer service refused, stating Arby's declined the refund. Howe...
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