Arby's

On January 3, 2026, at around 7:00 PM, I placed an order from Arby’s Ankara Mevlana Bulvarı branch worth ₺630. Although the amount was charged to my credit card, my order never arrived and I was literally left hungry. After noticing that the order had not been delivered, I contacted customer service...

On November 21, 2025, around 7:00 PM, I placed an order through the Migros Yemek app from Arby’s — two sandwiches. When the delivery arrived, the two sandwiches were noticeably different. Although they were supposed to be identical, one sandwich was clearly much smaller than the other — both visual...

On November 19, 2025, at 2:54 PM, I placed an order through the Trendyol Arby’s branch. The app showed that my order would be delivered within 60–70 minutes. However, even after this time passed, no delivery was made, and no one contacted me. After the delivery window ended, I called Trendyol custom...

On November 8, 2025, at 12:22 PM, I made a contactless payment with my bank card at the Arby’s branch in Ankara Gordion Mall. After the payment, the cashier said there was a system error and told me we should place the order through “Tıkla Gelsin.” However, 574 TL had already been charged to my card...

On November 17, 2025, at 11:30 AM, I placed an order on Yemeksepeti from the Arby’s branch in Bodrum, Muğla. I ordered the Arby’s İkilim, the BBQ Gourmet Chicken Menu, and the Fırsat Menu. The total amount was 840 TL, and I did not use any promotions or discount codes. The roast beef item included ...

I ordered a rib meat hamburger from Arby’s and a hot chocolate for my friend. The hamburger was ready in just 2 minutes, which really surprised me. When I tasted it, it felt like eating soil. I started doubting whether the meat was even real — it didn’t taste or feel like real meat at all, and it se...

I bought a 2-piece menu and a chicken burger sandwich from Arby's. The 2-piece menu included 1 hamburger, meaning they didn't have 1 hamburger. I ordered it with a "pick up from store" option. We checked the products at Konyaaltı Beach. We couldn't return them because I'm pregnant and we ate while w...

A few days ago, I ordered a hamburger menu from an Arby’s branch, expecting a decent meal from a global fast-food brand. Unfortunately, my experience was a complete letdown. The hamburger bun was stale, and the patty was cold and dry—far from the quality and freshness I had anticipated. On top of th...

I placed an order from Arby’s Hunat via Trendyol at 5:37 PM, but even after 2.5 hours, my order had not arrived. To make matters worse, the order status falsely showed as “delivered.” When I contacted customer service, they repeatedly claimed they couldn’t reach the restaurant, leaving me without an...

We decided to give Arby’s a try today and placed an order, including a sufle. Unfortunately, upon receiving the order, we found that the sufle had spilled all over the meal. The chocolate covered everything, including the fries, making it inedible. This level of carelessness in handling food is ext...

I placed an order from Arby’s, but what I received looked nothing like the menu image. I even asked the staff twice to confirm if it was the correct order, and they assured me it was. However, the sandwich was practically empty inside—just bread and a few tomato slices. The visuals show a sandwich ...

Every time I order from Arby’s, only the fries are delivered – and even those arrive cold. My burger and drink are consistently missing, which is unacceptable. It’s frustrating to pay for a full meal and receive such incomplete and poor-quality service. Arby’s is known as a reputable brand, but thi...

I’ve had repeated issues with Arby’s consistently ignoring order notes and delivering incomplete items. Despite clearly writing my requests in bold letters, not once have I received an accurate order. For instance, I paid extra for curly fries, yet they only sent a partial order, and half of it turn...

The hamburger shown in the Arby's advertisement looks nothing like the one I received. It's incredibly misleading and disappointing. The burger I received looked nothing like what was advertised. The ingredients were sparse and lacked the richness that was promised. Very disappointing! This feels li...

I placed an online order from Arby’s, which included two 1-liter drinks and one canned drink. While I was charged for all of them, none were delivered. I contacted customer service multiple times, and they assured me that the drinks would be sent right away, but I still haven’t received anything, ev...

Thank you, Arby’s, for yet another order with cold fries and burnt onion rings. Can it ever arrive hot? Just once? It’s starting to feel like this is done on purpose because the food is consistently this bad. If it were intentional, it wouldn’t be any worse. Why is the quality control so poor? The o...

Today, we ate at the Arby’s in Istanbul Vega AVM and used a coupon we won from Daha Daha. We also bought an additional menu. However, the cashier, E****, answered my questions reluctantly and with an attitude that I found unpleasant. After our food was ready, they didn’t call us for almost five minu...

On September 8th, I ordered takeout from Arby’s at Akbatı mall. I requested 2 double chicken menus and 1 regular chicken menu, but when I got home, I found 3 regular chicken menus instead. Half of what I paid for wasn’t in the package. This is extremely frustrating, and I strongly advise against pla...

I ordered two Philly baguette menus from Arby’s, and both were ice cold, even though we were dining in. It felt like they gave us someone else's canceled order because the food seemed prepared long before we got there. This is incredibly careless. I was very disappointed, especially since I had brou...

On February 13, 2024, I bought two BBQ Deluxe sandwiches from Arby's in Bodrum Midtown. I had one dish at the restaurant and brought the other one back home. Unfortunately, I was unable to get any sleep throughout the night because of intense discomfort in my stomach and intestines. I experienced cr...

I am extremely disappointed! We got the duo menu at Arby's, and it was such a disappointment. What we got was completely different from what was shown in the pictures. The additional fee for the potato side dish we chose seemed confusing and disorganized. The hamburger looked nothing like the pictur...

Arby's delivery guy verbally harassed my wife at home when I was not there. The firm Arby's in Turkey didn't even bother to contact me. The third-party provider for this food service called "Yemeksepeti" is also not helping or providing any explanation about this subject. Arby's doesn't even have a ...

Arbys totally messed up my order on purpose. They totally held back some stuff from my order, like they knew the promo would've made it cheaper.  I wanna complain about the Arby's branch at Rize Simal AVM. They totally messed up my order on purpose and sent me an incomplete one. I decided to order,...

I got the BBQ Deluxe Burger meal and paid an extra 15 TL to make the fries bigger. I was really disappointed because the fries I got were way too less. There were only 10 tiny pieces of potato, I'm not even kidding. Also, the meal wasn't great because the burger had a strong smell of hamburger. I bo...