What can I do to resolve an inactive Apple iPhone touchscreen?

I purchased an Apple iPhone only six months ago, and in that brief period, I've had to send it for service three times. During my third visit, I was surprised to find that a part of the phone was actually replaced, as Apple had previously stated they had only cleaned the speaker. I was truly disappo...

My iPhone 11 shuts down, won't turn on, and doesn't respond to a forced restart. I've tried every possible solution, from charging it with different cables to attempting a hard reset, but nothing works. I sent it to service, and they said there's no fault. It's incredibly frustrating to be told that...

As a loyal Apple customer who trusts the brand’s quality, I submitted my iPhone 11 to the Apple Zorlu AVM Authorized Service Center due to serious hardware and software issues under warranty. After the first repair process, I was informed that my device was "fixed" and ready for pickup. However, upo...

On October 17, 2024, we purchased a 13-inch MacBook Air with an M2 chip in Starlight. Recently, some keys on the keyboard suddenly stopped working, and shortly after, none of the keys or the touchpad functioned. Since it is a relatively new device and still under warranty, we took it to the Sakarya ...

After updating to iOS 18 on my iPhone 14 Pro, the touchscreen suddenly stopped working. The screen is completely unresponsive to touch, regardless of my efforts. Nothing changed after I let the battery die and restarted the gadget. This is very annoying, especially because the phone is still in its ...

I recently visited the Apple store in İzmir Optimum Gürgençler to address a problem with the sound on my iPhone 12. The representative at the technical service informed me that this was a well-documented issue with the iPhone 12 series and assured me that regardless of my warranty status, the phone ...

I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...

The iPhone 15 I bought turned out to be faulty. I contacted Apple support multiple times, but they couldn't find any problem. They directed me to a service center. I went to Troy service in Mavibahçe three times, each time a different issue came up, and I couldn't manage to hand it over. I called cu...

Just a few months after buying my iPhone 15, I've run into an annoying problem with the volume button. At first, the button started to feel less firm, which made it a bit challenging to press. This issue escalated to the point where the button stopped working completely. Looking for a solution, I de...

Released as new from Canada on 17/04/2023 My iPhone 14 Pro Max had a mains problem on 21/03/2024 even though I paid the tax and registered it. I tried all methods including new physical sim and e-sim. When I couldn't find a solution, I took the device to the Zorlu Center Apple store. They said they ...

I use the iPhone 15 Pro. I began utilizing the device in December. I've experienced freezing issues on multiple occasions. On my initial visit, I contacted the iPhone authorities who provided me with instructions on how to reset the device. They assured me that I could follow the same procedure in c...

Hey there, At first, I was really impressed with my iPhone 11. However, I've had some frustrating experiences with it lately. A shadow emerged on the screen next to the frame, and despite the authorized service replacing the screen under warranty, the issue resurfaced within six months. As an indivi...

Despite my iPhone 14 Pro Max having a 1.5-year warranty, the speaker issue was unjustly deemed a user error. Despite waiting for 4 hours, they claimed a repair cost of 25k in my country. It's baffling how a giant like Apple can resort to such practices. I've been a loyal Apple user for seven years, ...

Hey there, I am completely shocked and disappointed. When I bought Apple, I thought I was getting a good product. Unfortunately, I realized that I was wrong. I purchased it from Germany on July 7th, 2023, and opened the box on July 9th, 2023. Since I started using it, I've been having problems - the...

I purchased my iPhone 11 64 GB on May 22, 2022. While I initially used it without any issues, recently, I've been experiencing problems with the speaker making a buzzing sound, which seems to be a chronic issue. I've also encountered occasional screen freezes and low call volume, making conversation...

My iPhone 13, purchased on July 18, 2022, developed a dead pixel in the upper right corner of the screen that gradually grew in size exactly one year later. I contacted Apple's authorized partner, Markantalya Troy, about this issue and handed over my phone for warranty repair on July 31, 2023. Accor...

My iPhone 11 is supposed to be waterproof up to 2 meters for 30 minutes, but a little water got on it, and the screen stopped working. The phone can't be used because the sound keeps going in and out. It's been under warranty for more than a year, but they say it's no longer covered because it got w...

On Thursday, July 27th, I bought an iPhone 14 Pro Max from Hepsiburada, the official Apple retailer. I took my phone, which had a touchscreen issue, to the Akasya Shopping Mall Apple Center on September 2nd. I informed them that I wanted a replacement. They told me that they couldn't proceed with th...

I contacted Apple Support regarding my iPhone 13 Pro issues, including muffled sound, crackling noises, and erratic volume changes through the Top Speaker. They advised me to send it to Genpa Etiler Central Service for repairs. Since I figured I might as well, I requested a paid battery replacement,...

I purchased an iPhone 14 Pro Max 128 GB from the Teknosa store at Kırıkkale Podium Mall. Upon using the device, I immediately noticed that the Volume Down key was positioned too close to the inside and lacked the usual clicking sound. I promptly visited the store, where the issue was acknowledged, a...

I bought the iPhone 14 Pro on May 25th. It hasn't even been 3 months yet. My phone turns itself off and on while editing in Instagram Reels. Sometimes it won't turn on for a few minutes. It freezes constantly. Same thing happened on camera. As someone who pays attention to using my phone a lot durin...

I've had recurring issues with my Apple 12 Pro Max 256GB Pacific Blue model since July 6, 2021, including screen malfunction, SIM card recognition failure, network disruptions, and random shutdowns. In the hopes of finding a solution, I sent the device to the Antalya Markantalya Troy store on June 1...

I bought an iPhone 14 about 3 months ago, but Face id didn't recognize my face and kept asking for a password. There was no sound on the other side during phone calls. It overheated during charging and normal use. The touchscreen (especially the upper left corner) was sometimes not recognized. It sh...

My iPhone 12 Pro's warranty expired about a month ago, and it's been having problems with the speaker ever since. Apple is requesting payment to resolve the issue. They offer no assistance or satisfaction to their customers. As an authorized service provider for a variety of brands, I no longer reco...