Released as new from Canada on 17/04/2023 My iPhone 14 Pro Max had a mains problem on 21/03/2024 even though I paid the tax and registered it. I tried all methods including new physical sim and e-sim. When I couldn't find a solution, I took the device to the Zorlu Center Apple store. They said they were looking at Troy or Gürgençler stores because it was a device from abroad. When I took the device to the Kanyon Troy Apple store, they said that whether the main head of the device was related to the main board or not, since it started in Canada, it would be repaired or replaced there. When I went to the American store with a friend, they said that the device should only be serviced in Canada. If such an international company only provides service at home, why are they deceiving people by selling the phone because it has a warranty? The 1-year warranty period of the device ends on 19/04/2024. Do I have to go from Turkey to Canada just for a phone? As an Apple user for 12 years, what kind of brand reliability and customer satisfaction is this? A brand like Apple that gives an international warranty does not protect the device. It makes its customers suffer. You give a warranty to the device you sell in a country other than Canada. Don't you need to save your money when you sell it? This is outright deceiving and defrauding people. Are you going to get all that money for nothing? Kudos to the Apple brand. He victimizes and defrauds people by not protecting a device. None of your service providers in Turkey provide a solution to my problem. They save it from the beginning to avoid hassle. Don't your service providers in Turkey have any duties other than being the seller of the device? In my eyes, they are no different from the stall salesmen of the huge Apple brand. I want an Apple representative to deal with my problem. Otherwise, from now on, I will tell everyone around me about your brand's behavior and the fact that it sells worn-out products and does not stand behind them.
I recently bought two iPhone 14 Pro Max devices from the US. When I looked into the warranty support, I discovered that it only provides one year of limited support. I never imagined that a world-renowned brand like Apple would have problems with after-sales warranty support. I spoke with a customer...
My iPhone 14 Pro Max was dropped, and the screen cracked. The warranty is still valid. I requested that the screen be replaced at an authorized service center for a fee. On Monday, June 10, 2024, I took my device to the Troy Authorized Service Provider. They said they could replace the screen within...
I'm writing this review to share my frustration with the iPhone 14 Pro Max that I bought from America. The device was supposed to come with a 1-year international warranty, but when I tried to get technical support for a malfunction, I was told that the warranty was not valid in Turkey. What's the p...
The iPhone 14 Pro Max, purchased from its authorized store abroad, accidentally fell into a water bowl, leading to water damage affecting the camera's functionality. Despite the device's supposed durability and water-resistant features, as per the certification indicating it can withstand depths of ...
I opened the box of my APPLE brand 14 PRO MAX model mobile phone, which I purchased from the XCITE store in Kuwait on 05/03/2023, in Istanbul on 10/03/2023 and as soon as I opened it, I registered the EMI information of my device in my name by paying my tax. The model number of my device is A2894. ...
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