Hey there, I am completely shocked and disappointed. When I bought Apple, I thought I was getting a good product. Unfortunately, I realized that I was wrong. I purchased it from Germany on July 7th, 2023, and opened the box on July 9th, 2023. Since I started using it, I've been having problems - the touchscreen doesn't work properly, it freezes a lot, and the worst part is that it gets really hot, even when it's charging or not. I'm really confused and disappointed. So, when I tried to schedule an appointment at the Apple Store, they basically said they couldn't assist me because I bought the device in Germany. They suggested I take it to a nearby tech service instead. But how can I find a good repair service for a phone that's only been used for a month? Everyone keeps telling me that my phone gets really hot and it could be dangerous. Why did I even bother buying an iPhone if I knew I would have to deal with these issues? The phone is an iPhone 14 with 128 gigabytes of storage. I'll also send an email about this problem to the support team in another country.
On 11/11/2023, I purchased an iPhone 14 from a reputable online store. The cargo arrived on November 14, 2023. There was no damage to the box during shipping. I received the shipment. I started by opening the box. The back had scratches, which were clearly a manufacturer issue. I contacted Apple's C...
Since purchasing my iPhone 14 Pro Max from Apple, I've experienced constant freezing, camera malfunctions, and unexplained discoloration on the device's body without any physical impact. I sent the product for servicing, but they refused to cover it under warranty. The week I bought it, I contacted...
I bought an iPhone 14 about 3 months ago, but Face id didn't recognize my face and kept asking for a password. There was no sound on the other side during phone calls. It overheated during charging and normal use. The touchscreen (especially the upper left corner) was sometimes not recognized. It sh...
I have an iPhone 14, 128 GB, which I bought last month (in Türkiye), obviously having problems with my phone. My screen is constantly freezing, Face ID doesn't detect my face and doesn't fix it until I turn it off and on. I can't access any application during this process. I wanted to get support fr...
I need to share my frustrating experience with Apple. I purchased an iPhone 14 Pro Max from Georgia, and it malfunctioned just two months after I bought it. I sent it to the Trabzon KVK service center. Prior to purchasing the phone, I researched and found out that the model number A2894 has a global...
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