I use the iPhone 15 Pro. I began utilizing the device in December. I've experienced freezing issues on multiple occasions. On my initial visit, I contacted the iPhone authorities who provided me with instructions on how to reset the device. They assured me that I could follow the same procedure in case the issue recurred. So if there's a recurring issue, it's not as simple as sending a request and expecting a quick resolution. "Keep resetting," advises the service officer from iPhone Turkey. Whenever the device freezes, the objects and applications on the screen become abnormally large, making it impossible for me to log in anywhere. I can't turn it off because it's stuck on the screen, and the reset system, which is my only option to shut it down, isn't working. This issue has persisted for four or five occurrences. Occasionally, the device encounters an error and requires a reset. I believe that the handling of quality should be more responsible, especially considering the significant amount of money involved. I kindly request the authorities to promptly reach out and assist me in resolving my issue in a positive manner.
I have an iPhone 14, 128 GB, which I bought last month (in Türkiye), obviously having problems with my phone. My screen is constantly freezing, Face ID doesn't detect my face and doesn't fix it until I turn it off and on. I can't access any application during this process. I wanted to get support fr...
I recently purchased an Apple iPhone 15 Pro Max from the U.S. and registered it in Turkey. After just one month, the phone started incessantly restarting itself. It shuts down and reboots every minute, rendering it completely unusable. Upon scheduling an appointment with the technical service, I was...
My iPhone 11 Pro, which I have been using for 3 years, started shutting down and restarting on its own. After using it for about 4-5 minutes, the screen freezes, and it doesn't get fixed without a restart. Additionally, the device has significantly slowed down, to the point where it can hardly open ...
Hello, this will be my third visit to the iPhone service center, as the replacement device they provided turned out to have the same issues as my previous one. The device freezes, the buttons don't respond, and despite having sufficient storage, I'm experiencing these problems. Why is there an insta...
I am writing to bring to your attention a critical matter regarding a recent service experience I have had with your company. I am deeply concerned and seek your assistance in resolving this issue promptly. My iPhone 11 Pro Max model phone turned off itself and did not turn on. On July 31, 2023, two...
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