Just a few months after buying my iPhone 15, I've run into an annoying problem with the volume button. At first, the button started to feel less firm, which made it a bit challenging to press. This issue escalated to the point where the button stopped working completely. Looking for a solution, I decided to pay a visit to Troy, an authorized Apple retailer. A staff member quickly attended to the area around the button, using a cloth to address the problem for the time being. Unfortunately, the issue has returned, resulting in a volume button that continues to malfunction on a regular basis. Considering the frequent occurrence of this issue, it seems like replacing the faulty button is the best course of action. I have some concerns about the current button. It seems to be defective and could deteriorate even more, possibly resulting in complete failure. I would appreciate it if Troy or Apple could help me resolve this issue by replacing the volume button with a working one.
The iPhone 15 I bought turned out to be faulty. I contacted Apple support multiple times, but they couldn't find any problem. They directed me to a service center. I went to Troy service in Mavibahçe three times, each time a different issue came up, and I couldn't manage to hand it over. I called cu...
Hello, I bought an Apple wallet in January, and it has been falling off the back of my phone for the past month. When I contacted Apple customer service, they advised me to take it in for warranty evaluation. As a result, I took it to the authorized Troy dealer listed in the attached information. Af...
The volume up button on my iPhone 15 Pro Max, which I purchased from the Apple Store in Orlando, Florida, USA, in August 2024, is not working. The warranty is valid until August 10, 2025, but I cannot get technical support in Türkiye. I was in the US two weeks ago and took my phone in. They told me ...
In February, I purchased an iPhone 14 Pro Deep Purple from Apple TR and took great care to protect it with the most expensive accessories. However, a week ago, when I removed the case to clean my device, I noticed peeling spots on the frame, and the mute button had taken on a discoloration resemblin...
I've had recurring issues with my Apple 12 Pro Max 256GB Pacific Blue model since July 6, 2021, including screen malfunction, SIM card recognition failure, network disruptions, and random shutdowns. In the hopes of finding a solution, I sent the device to the Antalya Markantalya Troy store on June 1...
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