Apple iPhone 14 Warms Up, Screen Not Working, Face ID Won't Recognize

Aylin
Aylin
Apple
August 3, 2023 5:06 PM46

I bought an iPhone 14 about 3 months ago, but Face id didn't recognize my face and kept asking for a password. There was no sound on the other side during phone calls. It overheated during charging and normal use. The touchscreen (especially the upper left corner) was sometimes not recognized. It showed notifications when locked (preview setting off). When I held the phone to my face, it would not wake up from sleep mode, would not light up, and would wake up when I pressed the right side button. The keypad sound would rise and fall by itself. For these reasons, I gave my phone to the service under warranty. I received the phone a week ago. The software update was done. Now the same problems continue on the phone and new ones have been added. In addition to these problems, now airdrop does not work and there are stutters while typing on the keyboard. When I contacted Apple support, they told me that I need to take the phone to the service center. Since this service is not where I live, I have to go out of the city. I've been to Ankara before just for the phone. I'm sorry, but am I going to give this phone to the warranty all the time? The phone I bought is not second-hand. It's a 3-month-old phone. Do you cover my ticket money when I go out of the city and come back? Do you take permission from where I work? And then there is the problem of finding another phone when the phone goes. There is the job of transferring information. Seriously, I regret buying it. My previous Android phone was better than this. Thank you Apple, you are a disappointment, you put people in such a difficult situation with such high prices.

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