Despite my iPhone 14 Pro Max having a 1.5-year warranty, the speaker issue was unjustly deemed a user error. Despite waiting for 4 hours, they claimed a repair cost of 25k in my country. It's baffling how a giant like Apple can resort to such practices. I've been a loyal Apple user for seven years, and this experience is disheartening. The company's failure to acknowledge legitimate warranty claims is disappointing and raises concerns about their commitment to customer satisfaction.
Since purchasing my iPhone 14 Pro Max from Apple, I've experienced constant freezing, camera malfunctions, and unexplained discoloration on the device's body without any physical impact. I sent the product for servicing, but they refused to cover it under warranty. The week I bought it, I contacted...
I recently encountered an issue with my iPhone 11 where the front speaker was producing low sound quality. I took it to the store where I had purchased it and after conducting a thorough inspection for any scratches, dents, or marks, the staff confirmed that the problem was with the phone itself. Th...
I need to share my frustrating experience with Apple. I purchased an iPhone 14 Pro Max from Georgia, and it malfunctioned just two months after I bought it. I sent it to the Trabzon KVK service center. Prior to purchasing the phone, I researched and found out that the model number A2894 has a global...
My iPhone 12 Pro's warranty expired about a month ago, and it's been having problems with the speaker ever since. Apple is requesting payment to resolve the issue. They offer no assistance or satisfaction to their customers. As an authorized service provider for a variety of brands, I no longer reco...
I have been a customer who purchases the new iPhone model launched every year. Most recently, I visited the Apple Zorlu Center store yesterday regarding my 15 Pro Max, which had a broken back cover and a screen with display issues. They stated that they would replace the back cover for a fee, while ...
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