The iPhone 15 I bought turned out to be faulty. I contacted Apple support multiple times, but they couldn't find any problem. They directed me to a service center. I went to Troy service in Mavibahçe three times, each time a different issue came up, and I couldn't manage to hand it over. I called customer service numerous times, but nothing changed. Finally, I went to the place where I bought it, and they handed it over today. It's been about five months since I bought the brand new iPhone 15, and since I got it, my calls and internet connection keep getting cut off. Despite this, iPhone didn't agree to replace it, and we're currently at the service stage.
On 28.11.2022, I brought my iPhone 11 / 128 GB to Troy Service in Kocaeli. I mentioned my complaints before handing over the device. My complaints are: - The phone's battery dies quickly when used or idle. - I don't charge it 3 times a day. - Phone overheats while using or charging. Less than 24 ho...
I sent my Apple iPhone 15, which is under warranty and invoiced, to warranty service through İzmir Egemek due to issues such as shutting down on its own, overheating, and battery and speaker problems. The data on the phone was extremely important for my work, but I suffered significant inconvenience...
Got iPhone 14 from Bulgaria in December 2022. Unfortunately, three weeks before the expiration of the international warranty, the phone overheated, shut down, and has not powered on since. quickly, I took the device to the Gürgencler service center in Viaport, where they diagnosed it with a mainboar...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
I purchased an Apple iPhone 15 Pro Max from the Izmir Hilltown Turkcell Teknosel dealer. I returned the product 15 hours after purchasing it as the screen and hardware were damaged. However, neither Turkcell nor Teknosel dealers nor Apple provided any assistance regarding product exchange/return and...
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