I recently visited the Apple store in İzmir Optimum Gürgençler to address a problem with the sound on my iPhone 12. The representative at the technical service informed me that this was a well-documented issue with the iPhone 12 series and assured me that regardless of my warranty status, the phone would still be eligible for a free screen replacement. But the following day, Gürgençler Apple informed me that I would have to pay 10,899 TL to replace the screen. I feel deceived and unjustly handled by this situation. I'm disappointed with the way the device's known issue is being addressed, and I kindly ask for a resolution to my situation without any extra charges.
Hello, this will be my third visit to the iPhone service center, as the replacement device they provided turned out to have the same issues as my previous one. The device freezes, the buttons don't respond, and despite having sufficient storage, I'm experiencing these problems. Why is there an insta...
After the warranty on my Apple iPhone 11 expired, it began making a crackling sound, and I had no choice but to take it in for repairs. Unfortunately, I was told that the problem could only be fixed by replacing the screen's handset, which would set me back a whopping 3800 TL. This absurd explanatio...
I have an iPhone 12 Pro Max, and it recently developed speaker problems. I took it to the Mersin service center to have it repaired under warranty. After three days, I received a message saying that it was not covered by the warranty and that I should pay for a repair. They claimed the phone was dam...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
I recently encountered an issue with my iPhone 11 where the front speaker was producing low sound quality. I took it to the store where I had purchased it and after conducting a thorough inspection for any scratches, dents, or marks, the staff confirmed that the problem was with the phone itself. Th...
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