I purchased a Columbia jacket from Amazon Turkey on July 17th, intending to use it during the summer. However, I couldn't use it until November. On the first day of use, I noticed issues with the seams on the sleeves, and the next day, there were problems with the seams on the back. I promptly reported the situation to Amazon, and they initiated the return process. Despite the deadline passing, the refund for the product, which cost me approximately 3700 TL, was credited to my card as 2588 TL on November 21st. When I inquired about the missing amount, I was told that full refunds can be made within one month of returns. If that's the case, why sell jackets in the summer? If you do, shouldn't you stand behind your products? It's not easy to earn that money back, especially considering the amount spent on advertising. I demand the full refund of 1150 TL without any deductions.
I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item...
I recently purchased a product from Amazon, only to discover through a message from my bank that they had charged me much more than the listed price. Disturbed by this, I promptly returned the item. Amazon assured me that the refund of over 700 TL would be credited to my account within 24 hours. How...
On 01.08.2024, I purchased a Columbia jacket worth ₺8,090.48 with order number 406-0841556-6801169. However, when I found the exact same jacket for ₺4,169.53, I immediately placed a new order for it on 09.08.2024. Although I wanted to cancel my first order, I couldn’t because it had already been shi...
In order to return a headset I bought from Amazon Turkey, I shipped the product on the 3rd of November, Amazon arrived in Turkey on the 6th, and it seems that my return was approved in the system on the 8th. However, despite this, I see that "a problem has occurred" and the refund amount is not refl...
Hello. I was someone who followed and used Amazon when it was still in its development phase in America. I am one of the first users and first Prime members of Amazon Turkey. I generally appreciated that Amazon is a global company and prioritizes customer satisfaction. However, today I encountered a...
Comments