I recently purchased 24 packs of Gourmet Gold cat food from the Kirpipet seller on Amazon for 162.90 TL for three packages. Unfortunately, when I received my order, I discovered that it was incomplete. I was supposed to receive 72 packs in total, but only 18 were delivered to me. Despite my efforts, I have not been able to contact the seller for a resolution. I'm contacting you to address this issue and find a solution. I respectfully request either a refund or the prompt delivery of the remaining cat food packs. If this situation is not resolved satisfactorily, I am willing to escalate it by involving Consumer Rights authorities. For your convenience, I've attached a photo of the received order for your review. We would greatly appreciate your prompt attention to this matter.
On December 13, 2024, I placed an order for a 10 kg Hills cat food from Amazon Turkey (www.amazon.com.tr). The order was scheduled for delivery by the courier on December 14, 2024, but was returned to Amazon the same day due to "damage during transportation." The order page on Amazon stated that a r...
I purchased a product from your website, only to have the order cancelled shortly after. I called customer service and was informed that the product would eventually be restocked and that I would receive the price difference. I followed through with this process and re-ordered the product when it wa...
I recently purchased Royal Canin cat food from Amazon Turkey, but the seller failed to mention that it was designed specifically for neutered cats, and I unknowingly purchased it. Now I want to return the product, but Amazon will not accept it. Their return policy states unequivocally that returns a...
On December 7, 2024, I faced an issue with an order on Amazon.com.tr, where my six-item order was reduced to one, and the 3-installment payment option was changed to a single payment. When the items didn’t arrive by December 11, I contacted customer service, leading to the worst communication experi...
Comments