Apply Promo Code To Amazon Purchase Online

I am writing regarding a Bkayp USB cable promotion I received via an Amazon promotional email, which included a 5‑dollar discount with promo code L2954***. I made my purchase on 5/6/2026 following the terms of the offer, but the discount was not applied at checkout and I was charged the full amount. After noticing that the discount had not been reflected, I tried to resolve this through Amazon’s customer service, but I ended up wasting nearly an hour navigating automated menus and could not get proper help or a clear solution. This has been extremely frustrating, especially since I followed the promotional email exactly and expected the promised discount to be honored without this much effort. I request that the 5‑dollar promotion with code L2954*** be applied to my purchase as originally advertised, either by adjusting the order price or refunding the 5‑dollar difference to my payment method as soon as possible.