Amazon Order Not Delivered And Refund Request Not Processed

On April 15, 2026, I placed an order on Amazon for a product worth approximately $5. However, the item was never delivered to me. After the order, I submitted a refund request through the system, but the request does not appear in my account, and the process has not progressed.

Despite sending multiple messages to the seller, I have not received any response. I neither received the product nor got a refund. When I contacted Amazon customer service, I was simply told to message the seller again, and that was all they could do—no further solution was offered.

I am currently left in a difficult situation since I did not receive my order and have not been refunded. I request that the full of my order be refunded to my account as soon as possible and that appropriate action be taken regarding the seller’s lack of response and support.