I cannot express how disappointed and frustrated I am with Amazon's return policy. I returned a product and requested a refund, but was misled into receiving a gift card instead of a direct refund. To my surprise, the gift card is only valid for products sold on amazon.com.tr and this information was not clearly stated in the return process. This means I am now limited in my ability to use my money and cannot repurchase the original product. When I contacted customer service, they were unhelpful and unprofessional, using phrases like "Unfortunately, you can only use it for Amazon services" and "We cannot refund the money transferred to the gift card". This is unacceptable and a violation of my consumer rights. I demand a full refund of my money and will seek the protection of any necessary institutions to resolve this issue. Amazon's customer service and return process is unprofessional and dishonest, and I will not stand for it.
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
Hello, I returned a product I purchased from www.amazon.com.tr through the app and approved the refund amount of ₺1,499 to be added as a gift card balance. Today, when I attempted to shop, I discovered that the gift card balance can only be used for products sold by Amazon and cannot be applied to i...
I purchased a product from your website, only to have the order cancelled shortly after. I called customer service and was informed that the product would eventually be restocked and that I would receive the price difference. I followed through with this process and re-ordered the product when it wa...
After placing an order on Amazon, I decided to cancel it. When they gave me back the money I had paid, they gave me back 292 TL less. They promised to reimburse me for the shortfall, but they never did. I agreed grudgingly to their alternative proposal of making a gift certificate. Unfortunately, th...
I had placed an order (403-3626807-4637962) on Amazon shopping site, but the product didn't meet my expectations, so I decided to return it. However, the return process for international sellers is confusing and unpleasant. I felt deceived and misled. I was informed that the return would be handled ...
Comments