I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service five times via chat, the last representative said the return couldn't be processed because the card I used isn't recognized in their system. I updated my account with the card details, but today I received an email stating they couldn't process the refund to my account and instead, it will be issued as an Amazon gift card. They mentioned this gift card can only be used for products sold directly by amazon.com.tr. I don't accept the refund as a gift card and insist on receiving the refund in Turkish Lira to my bank account. I expected better service from a reputable company like Amazon regarding returns.
Hello, I returned a product I purchased from www.amazon.com.tr through the app and approved the refund amount of ₺1,499 to be added as a gift card balance. Today, when I attempted to shop, I discovered that the gift card balance can only be used for products sold by Amazon and cannot be applied to i...
I returned a product I bought from Amazon Turkey and chose the gift card option for a quicker refund. When I selected this option, there was no information indicating that it could only be used on Amazon Turkey. I've been unable to use this gift card, and it's frustrating that it's not accepted on o...
I'm writing to tell you how annoyed I am because Amazon.com.tr still hasn't delivered the Miles & Smiles gift card they said they would. I turned my Miles & Smiles credit card miles into a ₺1000 gift card from Amazon.com.tr on December 20, 2023. It's been eight days already, but I still haven't gott...
In order to return a headset I bought from Amazon Turkey, I shipped the product on the 3rd of November, Amazon arrived in Turkey on the 6th, and it seems that my return was approved in the system on the 8th. However, despite this, I see that "a problem has occurred" and the refund amount is not refl...
At 13:14 on June 16, 2023, I made a purchase on amazon.com.tr. A 400 TL discount coupon was found, and my purchase was approved. The order confirmation number is 406-3633872-3105109, but after 10 minutes I got an email saying that the order was canceled. When I talked to customer service, they told ...
Comments