After placing an order on Amazon, I decided to cancel it. When they gave me back the money I had paid, they gave me back 292 TL less. They promised to reimburse me for the shortfall, but they never did. I agreed grudgingly to their alternative proposal of making a gift certificate. Unfortunately, the gift voucher's spending limits meant I couldn't get the item I'd been eyeing. My request for a credit card refund was denied by Amazon, which claimed that the transaction could not be reversed. I was surprised that a global powerhouse like Amazon didn't have an easy answer to my problem. It's disheartening to know that their subpar customer service will prevent me from ever making another purchase from them. You really made me very angry by returning my money incompletely.
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
I put in an order for a product worth 1780 TL with order number 405-0037797-1050758, but it hasn't come yet after three months. To make matters worse, the price has gone up to 3465 TL. When I told Amazon about the problem, they offered to give me back the first amount I paid, but I said no because t...
I'm highly unhappy with my recent Amazon experience. I ordered a pair of sandals and experienced two delivery date changes. And then, apparently out of nowhere, my order was canceled with no explanation! I mean, how difficult is it to provide a simple explanation to a customer? Also, the price of th...
After placing an order with Amazon, I had to wait for the product for an entire two months before it finally arrived. But it never arrived, and the seller wound up giving me a refund for the product I had purchased. The most disappointing aspect is that I initially paid 84 ₺ for the product, but the...
Recently, I had a terrible experience with Amazon.de's customer service. They promised me a 10% discount for my birthday, but failed to honor their word. According to the instructions sent to me in an email, I was supposed to purchase the product and then contact them afterwards to receive the disco...
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