After placing an order on Amazon, I decided to cancel it. When they gave me back the money I had paid, they gave me back 292 TL less. They promised to reimburse me for the shortfall, but they never did. I agreed grudgingly to their alternative proposal of making a gift certificate. Unfortunately, the gift voucher's spending limits meant I couldn't get the item I'd been eyeing. My request for a credit card refund was denied by Amazon, which claimed that the transaction could not be reversed. I was surprised that a global powerhouse like Amazon didn't have an easy answer to my problem. It's disheartening to know that their subpar customer service will prevent me from ever making another purchase from them. You really made me very angry by returning my money incompletely.
I cannot express how disappointed and frustrated I am with Amazon's return policy. I returned a product and requested a refund, but was misled into receiving a gift card instead of a direct refund. To my surprise, the gift card is only valid for products sold on amazon.com.tr and this information wa...
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
I put in an order for a product worth 1780 TL with order number 405-0037797-1050758, but it hasn't come yet after three months. To make matters worse, the price has gone up to 3465 TL. When I told Amazon about the problem, they offered to give me back the first amount I paid, but I said no because t...
I purchased a product from your website, only to have the order cancelled shortly after. I called customer service and was informed that the product would eventually be restocked and that I would receive the price difference. I followed through with this process and re-ordered the product when it wa...
I'm highly unhappy with my recent Amazon experience. I ordered a pair of sandals and experienced two delivery date changes. And then, apparently out of nowhere, my order was canceled with no explanation! I mean, how difficult is it to provide a simple explanation to a customer? Also, the price of th...
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