I previously added the game Bendy to my library through Epic Games during a free promotional period. It was not a limited-time trial—the game was being given away for free, and I claimed it on my account that way.
About a month later, when I tried to log into my Epic Games account, I started getting an error that said something like “you’re logging into this account too many times.” But I only log into my account about once every five days. Later, when I turned off my VPN and tried again, I was able to log in—but this time, when I tried to launch Bendy, I got an error saying “you do not own this application.” After that error, the game started showing in the store as $5 instead of free.
Right now, the game shows as installed in my Epic Games library and it can launch on my PC, but after about 15 minutes in the game, it closes by itself. I don’t have this issue with any other games or programs on my computer—the problem only happens with Bendy.
I want Epic Games to make sure this free game is permanently and properly assigned to my account, fix the “you do not own this application” error, and investigate the technical issue causing the game to close on its own. The email address linked to my account is: o*********@gmail.com**.
I haven’t been able to access my Epic Games account for a long time. The email address linked to my account is h*@windowslive.com**, but since I no longer have access to that email and also forgot my password, I’m completely locked out of my account. Every login attempt results in a recovery link be...
I am unable to access my Epic Games account, which I have always logged into through my Steam account. Previously, I could simply click on the Steam logo under the 'Sign in with these accounts' options and access my Epic Games account without any issues. Now, when I try to log in, I receive an erro...
Hello, I am experiencing a critical issue with my Epic Games account and urgently request your support. For some time now, I have been unable to log in. Despite repeatedly entering my correct username and password, the system continuously redirects me back to the login screen. I've also tried the "f...
I’m completely locked out of my Epic Games account and no one is helping. When I try to log in, I’m told I must reset my password. That would be fine—except the password reset email is being sent to an address I no longer have access to. I can’t retrieve the verification code, and this has left me t...
I tried to purchase a game on Epic Games. However, during checkout, I repeatedly encountered the following error message: “It looks like something went wrong. For your safety, this transaction was declined. Please try another card or payment method.” I tested several different cards, all of which a...
Comments