I placed an order with the number 406-3459756-4437913 on August 29, 2023, for Crocs Unisex Adult Bayaband Clog Slippers, Navy/Pepper, size 41-42 EU, priced at 732.85 TL on Amazon.com.tr. When the product arrived, I tried it on, and it was too small for my feet. When I contacted the website for an exchange, they informed me that they couldn't process an exchange and that I needed to return the item. Even though I expressed my desire to repurchase the product and mentioned that it was now priced at 1,068.00 TL, they refused my exchange request and forced me to return the item. It's disheartening to witness an international company trying to establish itself in the Turkish market disregard customer rights and requests, leaving customers dissatisfied.
I purchased Baseus wireless earphones from Amazon.com.tr on September 7, 2022. I initiated a return process because I was not satisfied with the product's performance, but even after waiting for 4 months, they did not refund the product. I realized that it was not going to happen (meanwhile, the pri...
At 13:14 on June 16, 2023, I made a purchase on amazon.com.tr. A 400 TL discount coupon was found, and my purchase was approved. The order confirmation number is 406-3633872-3105109, but after 10 minutes I got an email saying that the order was canceled. When I talked to customer service, they told ...
I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item...
Dear Amazon, I am a long-time customer of Amazon, placing orders both with Amazon.com.tr and through the international Amazon platform. However, I am writing to express my extreme disappointment with a recent negative experience I have had with a refund that has been delayed for over 1.5 months. Ord...
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