The product I purchased from Amazon.com.tr in 2021 was not delivered on time, and after filing a complaint over the phone, an employee personally brought the item to my home at 8 PM. However, in the four years since, they have removed phone numbers and email addresses from their website, leaving no corporate phone number to contact. When my recent order was not shipped for six days, I somehow managed to reach them, and they admitted the issue was due to a problem in their own shipping process. I requested a reshipment, but their so-called system did not allow it, as if they were not the ones who set its rules. When I asked for a refund instead, I was told the system does not allow refunds before the 26th. Has the Turkish branch of the world's largest e-commerce platform really declined this much in just four years? I will also send this to [email protected] if the email is still in use. Shame on their so-called system. Aren’t we all tired of the disgraceful service from these giant platforms? I encourage everyone to shop from small businesses with their own websites. It might cost ₺3 or ₺4 more or even less, but at least you can call and speak to an actual representative if there's an issue. This is what I will do from now on.
Amazon.com.tr can no longer maintain its quality as before. Although the delivery date of the product I bought on March 16 is March 24, I still have not received it today, April 4th. The product seems to have been delivered to the cargo on March 20, but then there is no action. Although I contacted ...
I have been using Amazon.com.tr intensively since it first entered Turkey. However, my recent experiences show that the Turkish branch of this company has started to exhibit the attitudes of established e-commerce companies in our country. In other words, they've stopped being customer-focused and h...
On December 22, 2024, I purchased a product from Amazon Turkey for ₺509.02, including taxes (order no: 408-7745315-6836319). The product was shipped from abroad, arriving in the country within three days, but I canceled it the next day while it was still in transit, opting not to accept the package ...
On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the i...
Let me tell you about how frustrating Amazon.com.tr was for me. My order number is 402-2770531-7201952, and I put it in on February 2, 2023. It still hasn't come yet. Even though we talked to Amazon and the other company many times, we couldn't find a solution. Even though I paid the deposit four mo...
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