I am an active Amazon Prime member and I am writing regarding an incorrect product that was delivered to my address. I ordered Nordic Naturals Omega-3 pet liquid for my dog, Marty, but instead I received NuLife Omega-3 Wild Fish Oil pills. Marty is a small dog and these are very large, “horse-sized” pills that he could never swallow. I am almost out of the liquid I normally use and urgently need the correct Nordic Naturals Omega-3 pet liquid as soon as possible. I have already spent over an hour trying to resolve this through Amazon’s customer service, but no human ever answered my calls and I was only met with automated responses. As a long‑time, loyal customer, this experience has been very frustrating, especially while I am trying to manage this during my workday. I request that Amazon immediately send me the correct Nordic Naturals Omega-3 pet liquid and provide a clear and simple way for me to return the NuLife Omega-3 Wild Fish Oil pills. I also expect to receive a full credit for the incorrect pills. If this issue is not resolved promptly, I will seriously reconsider continuing to shop with Amazon despite having been a good, regular customer up to now.
I purchased a bag of dog food through Amazon.com.tr. Approximately 1.5 months after purchasing, I opened the package and discovered that the food was stale and had become rock-hard. My dog, who normally eats this brand with great enthusiasm, refuses to consume it, and the food is so hard that it can...
I recently ordered a dietary supplement (Omega-3 and CoQ10) from Amazon Turkey, and unfortunately, the product arrived in a thin, crushed envelope, with no protective packaging whatsoever. Upon opening the envelope, I discovered that: The product was damaged, with capsules scattered outside the cont...
As an Amazon Prime member, on September 7, 2023, I placed an order for 5 kg of N&D brand cat food with a next-day delivery option because my cat was running low on food. However, my package was never delivered to my doorstep, and AGT Cargo claimed on September 11, 2023, that I had signed for the del...
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