I purchased a “Poison Scorpion” clutch lever and brake lever set for a 2003 Honda CRF 230 through Amazon’s website from what appears to be a third‑party seller, and I received the order on March 24 in Klamath Falls, Oregon, United States. I paid over $50 for this product as a brand-new item. However, when I was finally able to take the parts to my mechanic and try to install them, it became clear that the levers did not appear to be new. The levers are extremely stiff and not flexible the way they are supposed to be. You can clearly see where someone has almost stripped out a bolt, and there are visible gouges within the mechanism, making them look used or previously installed. This is not the condition I expect for an item sold as new on Amazon. In addition to the problem with the product itself, I have been unable to reach Amazon customer service through any of the available channels. Each time I try to call, the line hangs up, and the number will not go through. When I attempt to use chat, I receive an error message and cannot connect to a live person. I have also tried to request a callback, but the system again gives an error, and no one calls me back, so I have no way to resolve the issue directly with support. I request that Amazon resolve this situation by providing either a full refund or a replacement with a genuinely new lever set for my 2003 Honda CRF 230, or a similar product in truly new condition. I also ask that the technical issue preventing me from reaching support by phone and chat be reviewed so that customers can actually get assistance when problems like this arise.
The coffee maker that I bought from Amazon has not lived up to my expectations. The first replacement was also flawed, and the same thing happened with the second replacement. During the time I was waiting for the third replacement, I called several times to inquire about the product's current statu...
I bought a pair of Crocs slippers from amazon.com on June 22nd. On my first use, I noticed fraying at the back of the slippers, which disappointed me. I made the decision to return them right away. I had no idea it would turn out to be such a frustrating ordeal. Amazon.com flatly refused to accept t...
Amazon made me wait for 3 months, promising that my order would be shipped eventually. After waiting for so long, they told me they wouldn't send it, which put me in a tough spot since I had already paid for it. I reached out to customer service multiple times, but my problem still isn't fixed. They...
I purchased the product with order code AA8891753 from a foreign company on Amazon on November 28. On the same date, I purchased the product with order code 402-6840971-1560330. On December 16, 2023, I received a message from the Sendeo cargo company stating that the product return process was initi...
taking advantage of the Epic November deals, I had ordered the product with order number 405-2236220-2361107 and Shipment Tracking ID AA8566932 from Amazon, The product, which was supposed to be delivered on December 1, 2023, has not been delivered, and the delivery has been continuously delayed wit...
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