I bought a pair of Crocs slippers from amazon.com on June 22nd. On my first use, I noticed fraying at the back of the slippers, which disappointed me. I made the decision to return them right away. I had no idea it would turn out to be such a frustrating ordeal. Amazon.com flatly refused to accept the return or exchange it. I've always trusted the site with my purchases, but now I'm completely dissatisfied and misled. In my pursuit of justice, I intend to take the matter to the Consumer Court, armed with my receipt. But wait, there's more! When I inquired about this absurd response, a customer service representative simply stated, "We apologize for the inconvenience." Unfortunately, you must deal with it in this manner." Do you believe it? Be skeptical of Amazon's claim to be customer-centric; my experience suggests otherwise. Products with flaws? No exchanges or refunds? This needs to be addressed!
I recently purchased a pair of Skechers shoes from Amazon, shipped internationally. This was my second purchase, as the first one revealed oversized shoes with visible tears. Despite the offer to partially refund, I insisted on an exchange. They suggested, "Return it, and we'll issue a gift balance ...
I've tried repeatedly to contact Amazon customer service to report a problem, but they simply do not respond. The shoes they sent me are defective, and I can't seem to contact anyone. This is my first time dealing with them, and it's turned out to be a shopping disaster. Will I return to this store?...
I'm very disappointed that my warranty rights have not been honored from beginning to end. Despite the fact that my product arrived at the seller almost two weeks ago, my return has not been approved. Amazon, which claims to offer comprehensive guarantees, is refusing to accept my return. The A to Z...
I made a purchase of what was claimed to be an authentic pair of Puma sneakers from Amazon.com.tr, sold directly by Amazon. However, I have been consistently experiencing cracks in the leather of the shoes. Seeking a solution, I reached out to Puma, only to be redirected back to Amazon, the authoriz...
Even after a week, I have not received the $132.80 worth of merchandise I ordered from Amazon.com US. Because of the long wait time, I decided to cancel my order, but Amazon.com will not give me a refund. They told me to expect a refund within five to seven business days, but they have been dragging...
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