Amazon Sent White Adidas GameCourt 2 M Shoes Instead of Black
On 5 May, I purchased an Adidas GameCourt 2 M men’s sports shoe from Amazon, sold directly by Amazon. In the product image, the shoes clearly appeared black, so I ordered them on that basis. However, the product sent to me was white. I later realized that the color was written in small letters as “white” in the description, which is extremely misleading and, in my opinion, not ethical. I contacted Amazon customer service first via messages and then by phone. They claimed that there was user error with the product and stated that they could not do anything because the warehouse staff had rejected the request. I strongly reject this accusation, as there was absolutely no user error involved. The problem arises from the misleading presentation of the product and the fact that I received a different color than what was clearly shown in the image. I do not accept this situation and I do not find it fair that I am being held responsible for an error caused by the way the product is presented. I request a full refund for the product price from Amazon and I want this issue to be resolved as soon as possible.
Amazon still hasn't responded yet!
On May 5, I purchased adidas Gamecourt 2M sports shoes on Amazon, and although the picture showed them in black, a white product was sent. The description had indicated that they were white. Customer service said they could not process a refund, only that we would return the shoes, and rejected my request for a refund. So far I have not received any solution and I am demanding my rights.
Amazon’dan aldığım Adidas GameCourt 2 M spor ayakkabısı fotoğrafta siyah gösterildiği halde beyaz geldi. Açıklamada ‘white’ kelimesi küçük harfle yer alıyordu ve bu beni yanılttı. Müşteri hizmetleri hatalı olduğunu iddia etti, ancak sorunum çözülmedi ve geri dönüş yapılmadı. Tam bir geri ödeme talep ediyorum.
Even though Amazon said it would not refund the money, it made the payment. So it refunded the money. I will never forget this injustice done by Amazon.
